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Privacy policy

White Rabbit Distribution Ltd and PhoneHug® Privacy Policy

At PhoneHug® owned by White Rabbit Distribution Ltd we understand what privacy means and are committed to maintaining the trust and confidence to those who visit our website, purchase a product or service, sign up to our newsletter or take part in a prize draw or competition.

By providing us your data you warrant to us that you are over 13 years of age.

White Rabbit Distribution Ltd is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).  

Our full contact details are;

Company name; White Rabbit Distribution Ltd
Postal address; Glen Esk House, Chorlton-Cum-Hardy, Manchester M21 8TH

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at

We are not interested in selling, trading or renting our lists of followers, friends and customers email addresses to other companies and businesses for marketing purposes. To reaffirm this, we have set out this privacy policy providing detailed information of why we collect your personal information and how we use it. We also let you know how we keep it secure and the limited conditions under why we may disclose to others.
We do update this policy from time to time, so please do review this policy regularly.

Information we collect
In running and maintaining our website we may collect personal information about you, this could be anything that is used to identify you, such as your name, phone number, email address, mailing address or date of birth. We welcome you to browse the website, without giving us any information what so ever, however, when you come to purchase from us, go on our mailing list, enter one of our competitions, we do need to take some personal information from you, in order to complete the registration process.
We do this so that we can;

  • Provide information to you that you request from us relating to our products or services

  • Contact you to let you know your product is on the way

  • Check from time to time that you are happy and satisfied with our products

  • Make sure we send your new purchases to the correct address

  • We also might provide information to you relating to other products that may be of interest to you.

  • Such additional information will only be provided where you have consented to receive such information.

  • We would also like to inform you of any changes to our website, services or goods and products

  • Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you.

  • Where such consent has been provided, you can withdraw it at any time.

  • We do use a few products to gather and analyse traffic to our website in order to understand who is looking at our website and how we can improve the website for them.

  • This information is generally anonymous.

Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.

Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the following circumstances; In the event that we sell any or all of our business to the buyer; Where we are legally required by law to disclose your personal information; To further fraud protection and reduce the risk of fraud.

Children and Privacy
If you’re aged thirteen or under, you need to get permission from your parents or guardian to register on our website.

Use of cookies
Cookies provide information regarding the computer used by a visitor. It is a small text file holding information that a website transfers to your computer’s hard drive and allows us to analyse our traffic site rhythm and assist us in improving our website. This does not mean we can gain access to your computer or be able to identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. Most web browsers automatically accept cookies, though if you want help and information on how to disable or restrict cookies, then consult your browser’s manual or help line. This can be done easily. Our advertisers may also use cookies, over which we have no control.  Such cookies (if used) would be downloaded once you click on advertisements on our website.

Access to Information
You have the right to access any information that we hold relating to you.
Email your request to

Your consent
By using our website you understand and give consent for the information you provide, to be used as outlined in this privacy policy.
If you have any questions or concerns about this privacy policy, then please do get in touch at

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